Level 3 Youth Support Worker
Now is the time to invest in your team and reap the rewards...
Upskill your existing staff OR take advantage of our free Recruitment Support Service which offers:
- Advertising
- Screening and evaluation
- Shortlisting
- Interviewing
Establish and maintain strong and effective relationships with community groups and key partners to support young people effectively.
Develop effective communication techniques to ensure cohesive support and positive outcomes for young people. Develop thorough understanding of local and national factors that impact on young people, including social, environmental, economic, and political influences. Establish knowledge of and engage with local community networks in order to encourage young people’s involvement. Build partnerships and foster collaboration with multi-agency networks.
Build trust and rapport with young people, using informal education practices to develop their social education.
Manage professional boundaries under the guidance of a JNC-qualified professional or equivalent, providing programmes of activities, services and facilities.
Identify places and spaces that professional youth support work might happen and how approaches might differ depending on context, environment and/or young person. Ensure a safe environment for group work by conducting positive risk-benefit assessments. Use group work theory, and methods to establish trust and rapport, adapting approaches to different settings. Encourage the participation of young people in developing their own learning.
Actively participate in supervision with a professional youth worker or equivalent and line manage other junior team members.
Actively participate in their own supervision with a professional youth worker or equivalent to enhance practice and ensure continuous professional development in the following knowledge and skills: key reflective practice models and their impact; critical reflection to enhance their own continuous professional development. Reflect individually and through supervision on practice in line with daily tasks to enhance the support young people receive, and monitor and record the outcomes of own practice to identify areas for development and improvement.
Support young people by facilitating activities and techniques that promote self-confidence and build self-esteem and resilience.
Line manage responsibilities for assistant youth support workers, sessional workers, volunteers, or peer leaders, including their recruitment, development, and support. Manage individuals effectively in line with organisational procedures.Use supportive management styles that foster development of the team. Apply knowledge of reflective practice models and their impact, and encourage critical reflection to drive professional growth. Monitor and record the outcomes of own practice to identify areas for development and improvement.
Apply knowledge to work within relevant legislative requirements, ensure the discharge of administrative duties, and work within the limits of professional behaviour boundaries in line with organisational policies and procedures.
Legislative requirements. Work with and maintain professional behaviour boundaries when working with young people through Implementation of : Health and Safety policies, relating to care and wellbeing; Safeguarding procedures and protocols; Child Protection policy, including Indicators for abuse and exploitation and how to recognise these and take action within the context and setting; Data Protection policy, including current obligations regarding administration, recording and management of data; Equalities Act 2010, to ensure compliance and the protection of young people.
Administrative duties. Apply systems and procedures relevant to the role: signing in of young people; participation in risk assessments and manage risk and risk benefits within the workplace; Managing budgets and resources; record keeping, and reporting; collection and use of sources of information in order to demonstrate the impact and benefits of youth support work.
Facilitate the learning and development of young people.
Plan for and deliver youth work experiences by using professional approaches to informal education with individuals and groups in different settings. Record and evaluate, by using established methods, how these experiences are applied in practice. Appropriately manage behaviour boundaries in line with organisational policies.
Support young people to participate in planning, organising, delivering and evaluating youth work activities and programmes, and engaging on issues of importance to them.
Enable young people to explore their values, beliefs and identity in line with youth participation principles to promote and facilitate youth voice and influence.
Encourage young people to explore what is meant by values, beliefs, ideas, interests and concerns and why they are important. Teach different contexts, including cultural, social and political perspectives operating within young people’s communities and wider society. Apply methods that encourage and enable young people to participate in an inclusive manner. Encourage active participation and create opportunities for youth voice and leadership in accordance with Article 12 of the United Nations Convention on the Rights of the Child in youth work settings. Embed in own practice a commitment to the rights of young people. Identify, appropriately challenge and act upon oppressive or discriminatory attitudes, behaviours and situations, promoting acceptance and understanding, supporting positive engagement, celebrating success, respecting young people’s decision, and fostering justice, fairness, and equality.
Benefits of Having Level 3 Youth Support Worker
Enhanced Inclusion: Create a more inclusive learning environment where every student feels supported and able to reach their full potential.
Sustainable Workforce Development: Build a skilled and knowledgeable workforce to support your long-term goals. This approach fosters loyalty and reduces staff turnover.
Cost-Effective Training: Use the Apprenticeship Levy to cover the programme cost, making it a budget-friendly professional development option and an excellent way to upskill staff.

Professional Consultation
We will provide expert support and guidance in finding the best apprenticeship for your needs.

Employer Portal
Tailored to your business requirements, including an E documentation library, real time progress and activity reporting and a communications hub.

Learner Management System
Using our UCANlearn Learner Management System we have stripped away paperwork and the bureaucracy often associated with Government funding.
Why UCAN?
We are an established provider with successful relationships with over 70 large and small public and private sector employers. We are approved on a range of public sector procurement frameworks eg. YPO.
What employers like about us:
Recruitment support service
We offer advertising, screening and evaluation, shortlisting and interviewing of prospective apprentices.
Flexible enrolment and delivery
Enrolment is all year round with online eligibility testing. Training can start within 7 days. There is no minimum cohort size. All training is completed in the workplace.
Dedicated sector specialist tutor for the duration of your apprenticeship
This provides continuity and consistency, with a tutor who is familiar with each of the apprentice’s settings and roles.
Content relevance and course length
Expert assessment of prior knowledge and experience to optimise course content and length, important when upskilling existing staff. OTJ hours are not a funding ‘measure’, they are a reflection of the normal activities.
Bespoke Programme Design and Resources
Apprenticeships are NOT one size fits all or ‘standard’. We have the skills to interpret your needs into the standard and add/ align your aspirational activities into KSB.
Functional Skills
Required English and maths is incorporated within our vocational resources from the apprentices’ starting level building to Level 2, all completed within the first 6 to 9 months of the apprenticeship. Our pass rate is 100%.
Information and Guidance
We incorporate bespoke behavioural development tools, designed to help apprentices become highly valued members of your team. Career management skills provide clear goals and career development strategies.
Achievement rates
Our achievement rates are over 30% higher than the national average and 33% of our apprentices achieve a distinction in their awarded apprenticeship.